1 Social Perceptions Inter-Act, 13 th Edition Chapter 2. Intercultural Development Cultural Competence “Whenever people of different races come together in groups, leaders can assume that race is an issue, but not necessarily a problem.” Why Diversity Matters Mike Stout, Ph.D. Of Sociology and Anthropology. Study Intercultural Competence (7th Edition) discussion and chapter questions and find Intercultural Competence (7th Edition) study guide questions and answers.
Communication & Intercultural Competence Chapter 1 Communication & Intercultural Competence Chapter Summary The Technological Imperative The Demographic Imperative The Economic Imperative The Peace Imperative The Technological Imperative Five Aspects of Technology Related to Culture 1. Increase in Information 2. Increased Contact with People who Differ (Global Village) 3. Increased Contact with People who are Similar The Technological Imperative Five Aspects of Technology Related to Culture 4. Identity, Culture, and Technology Technology changes how we think about ourselves and our identity management.
Access to Communication Technology The Technological Imperative Slide 5 The Technological Imperative Mobility and its Effect on Communication Mobility in our society places us in physical contact with more people. Families move more often than ever. Mobility changes the individuals involved. Young adults are more mobile than other generations. Many families relocate as a result of divorce or economic reasons.
The Demographic Imperative Slide 6 The Demographic Imperative There are two sources for recent and future changes in the U.S. Population: Changing U.S. Demographics Changing Immigration Patterns The Demographic Imperative Changing U.S. Demographics The U.S. Population is increasingly nonwhite and multiracial.
Nonwhite populations and ethnic diversity are particularly prevalent and increasing in the South and West. (New Majority) The U.S. Workforce is increasingly older and female. The Demographic Imperative Changing Immigration Patterns Immigration and Economic Classes A.
Rigidity of economic class structure B. Income gap between rich and poor The Demographic Imperative Changing Immigration Patterns 5. Demographic Diversity A.
Differences in worldviews often lead to prejudices and stereotypes. A better metaphor today than the “melting pot” may be a 'salad' or a 'tapestry,' which recognizes that each group will retain its own characteristics and yet contribute to the whole. The Demographic Imperative Changing Immigration Patterns 5.
Demographic Diversity (cont.) C. Diversity can be a positive force providing linguistic richness, culinary variety, new resources to meet social challenges, as well as domestic and international business opportunities. The Economic Imperative Slide 11 The Economic Imperative The Global Market The recent trend toward globalization means that the U.S.
Economy is increasingly connected to those of other countries. Unfortunately, many American companies spend little time learning how to do business in other countries. The economy is increasingly dominated by multinational corporations. The Economic Imperative The Global Market Domestic diversity also motivates businesses to be attentive to cultural differences. Slide 13 The Peace Imperative Contact among different groups has often led to disharmony. Other conflicts are tied to economic disparities coupled with the influence of U.S. Technology and media.
It is also important to recognize the role of historical, political, religions, and economic contexts. The Self-Awareness Imperative Slide 14 The Self-Awareness Imperative Studying intercultural communication helps us understand our own cultural identity and the similarities and differences that exist around the world.
Communication A. Communication is a symbolic interpretive, transactional, contextual process in which people create shared meanings. There are six characteristics of communication 1. Communication is symbolic: symbols represent shared meanings. Communication is interpretive: people interpret the symbolic behaviors of others a. Communication requires understanding sufficient to accomplish the purposes of the participants.
Communication does not require agreement among the participants. Communication is transactional: people work together to create meanings between themselves. Actional views hold that communication is a linear, one-way flow of ideas. Interactional views hold that senders should adapt persuasive messages to their receivers.
Transactional views of communication emphasize the shared creation of messages and meanings. Communication is contextual: contexts frame communicative events. The physical context: the actual location of the interactants. The social context: expectations about behaviors within specific settings. The interpersonal context: expectations about behaviors in specific social relationships. Communication is a process that includes people, relationships, activities, objects, and experiences that are dynamic rather than static. Communication involves shared meanings that are invented and co-created between and among the participants.
Interpersonal communication is comprised of: 1. A small number of people, e.g. Couples, families, and friends; 2.
People interact exclusively with one another and can choose those with whom they interact; 3. Messages adapted to specific others, and participants can assess message understanding and interpretation; and 4. Immediate interpretations as messages are being created. The Challenge of Communicating in an Intercultural World A. There is no choice but to live in an intercultural world.
Work, school, neighborhoods, personal relationships, and families are all becoming intercultural 2. Personal satisfaction will depend upon one's ability to communicate competently across cultures. Consequences of living in an intercultural world 1. Negative consequences include increased doubt, reduced level of predictability about others, and increased discomfort and tensions in interacting with others who are different. Positive consequences include increased opportunities and experiences.
Description Intercultural Competence provides students with the tools to succeed in today’s intercultural world. Blending both the practical and theoretical, this text offers students the requisite knowledge, the appropriate motivations, and the relevant skills to function competently with culturally-different others. The text provides a discussion of important ethical and social issues relating to intercultural communication and encourages students to apply vivid examples that will prepare them to interact better in intercultural relationships. Learning Goals Upon completing this book, readers will be able to:.
An easy-to-read conversational style and full-color design makes the concepts in the book accessible to students. A healthy blend of the practical and the theoretical provides both a thorough grounding in the conceptual ideas and an applied orientation that makes those ideas tangible. 'Culture Connections' boxes give students a chance to apply what they have read to real-world examples. A chapter on cultural identity and the role of cultural biases includes discussion of ethnocentrism, stereotyping, prejudice, discrimination, and racism.
Coverage of communication accommodation theory, anxiety/uncertainty management theory, expectancy violations theory, conversational constraints, and interpersonal dialectics provide a broad range of theoretical concepts. Emphasis on intercultural relationships and inclusion of important non-Western concepts provide a well-rounded, comprehensive discussion for students. Special attention is paid to the impact of technology on intercultural communication. “For Discussion” questions conclude each chapter and can be used to guide in-class conversations or can be the basis for short, focused assignments. “For Further Reading” suggestions provide additional information on the topics presented. About the Author(s) Dr. (Ron) Lustig is a renowned teacher, writer, scholar, and researcher.
After receiving his Ph.D. From the University of Wisconsin, he had a distinguished career as a professor of communication at San Diego State University (SDSU).
He is now an emeritus professor at SDSU, a past president of the Western States Communication Association (WSCA), and a recent recipient of WSCA’s Distinguished Service Award, its highest honor. He is a former editor of Communication Reports and is currently on the editorial boards of several intercultural communication journals.
His teaching and research interests include intercultural, group, and interpersonal communication theories, methods, and processes. Lustig has written 9 books or book revisions, over 30 scholarly research articles, and numerous conference papers. During several recent spring semesters, he has gained additional practical and theoretical lessons about Intercultural Competence while teaching intercultural communication to undergraduate and graduate students at Shanghai International Studies University. Jolene Koester was president of California State University, Northridge, one of the largest and most diverse campuses in the 23-campus California State University system, from 2000-2011. Under her leadership, the University improved graduation and retention rates, created a user-friendly campus, strengthened connections with the community, and increased fundraising. She also worked to make the University more learning-centered and focused on student success. Known nationally for her leadership in higher education, she currently serves on the board of directors of NAFSA, an association of international educators.
She is also a past chair of the Board of Directors for the American Association of State Colleges and Universities, a former president of the Western States Communication Association, and remains active in issues related to higher education access and leadership. After earning a Ph.D. In speech communication from the University of Minnesota, she began her academic career as a professor of communication studies at California State University, Sacramento, and served in a variety of administrative positions there, including provost and vice president for academic affairs, prior to her appointment as president of Cal State Northridge.